1. Where can you order watches from MARC & SONS?
You can order MARC & SONS watches exclusively via our Onlineshop. MARC & SONS consciously focuses on direct sales. This does not incur any costs for distributors, retailers or retailers. This price advantage is passed on directly to you as a customer. So we can offer you a product with very good price / performance ratio.
2. Is there a possibility of a telephone order?
Of course, you can also place your order by phone, fax, e-mail or letter. Please use our contact data from the imprint. Our staff will assist you with your order.
3. Can you check the watches before you buy?
We offer our customers the opportunity to watch the watches here by us in the house, to take them in our hands and take them with us immediately.
4. What payment options do you offer?
You can pay with us by bank transfer or by Paypal. If you have a paypal account, you can also pay by credit card.
5. How long does a delivery?
We shipping your order on the day of payment. Shipping is via DHL. You will receive a shipment number from us. You can track your package online using this number. The delivery of your shipment should take place no later than two working days. Should this time be exceeded, please contact us immediately so that we can check the matter.
6. Can you return a purchased watch?
You have a 14-day right of withdrawal. If you are not satisfied with your delivery, please do not hesitate to contact us. After receipt of the goods we refund the purchase price.
7. To whom should I contact in case of repair?
We are your first point of contact for all service questions. Our watchmakers on site take over all service work on your watch. Contact us and we will be pleased to help you.